In this edition, The Coaching Effect: Switzerland’s Top Executive Coaches & Leadership Advisors – 2026–27, we highlight Vindou Duc, Founder of The Nextep, an executive coach and organisational advisor whose work connects individual development, team dynamics and organisational change, helping leaders turn greater self-awareness into meaningful behaviour, stronger relationships and sustainable performance.

A strategy can look right on paper and still struggle to become part of everyday work. Vindou Duc saw this gap during her years across business, Human Resources, transformation and organisational development, where she watched organisations pursue strong strategies while people were often asked to adapt to systems that had never fully considered their experience. That realisation became personal for Vindou. She felt that her own competencies were not being fully used in service of the organisation

Organisations spend a lot of time trying to improve performance. They change strategies, introduce new technology, set bigger targets, hire new people, and look for ways to make teams more productive. Yet, one of the most basic things can be missed in all of this: how people understand themselves at work. A leader who does not know how they behave under pressure can create tension without realising it. An employee who cannot recognise their own working patterns may keep repeating the same mistake.

A workplace does not become high-performing simply because everyone is busy. People can work long hours, attend endless meetings, and hit short-term targets while the organisation slowly loses motivation, trust, and good employees. This is where empathy enters the conversation. For years, empathy and performance have sometimes been treated as opposites. A manager who pushes hard is seen as results-oriented